124THE IMPACT OF TOTAL QUALITY MANAGEMENT ON ORGANISATION’S SALES AND PERFORMANCEOrganizations are now facing the kind of competition that was not envisaged many years ago. They have to compete with goods and services from all over the world and satisfy a more educated and sophisticated customers. What is satisfactory to the customers today may not be regarded as such tomorrow as their expectations are continuously changing in a global changing environment. Moreover, the fall-out of a deregulated global competition have offer customers choice among various alternatives. In the market place, the drive for high quality standard of goods and service by consumer, from most organizations cannot be over emphasized. This work looks on the impact of total quality management on organization planning process and sales performance. From the analysis carried out using simple percentage and chi-square test, it is observed that total quality management (TQM) has a significant effect on the sales and performance of product and services of organizations. Hence Empirical research showed that quality management practice affects firms’ performance and competitiveness.Obafemisamuel2@yahoo.comReview482014Quality management,Sales performance,Product and services,Quality control,OrganizationObafemi OS, Ibraheem AGDepartment of Mathematics and Statistics, School of Science and Computer Studies, Federal Polytechnic, Ado- Ekiti, Ekiti State, Nigeria, West Africa.,Department of Mathematics and Statistics, School of Science and Computer Studies, Federal Polytechnic, Ado- Ekiti, Ekiti State, Nigeria, West Africa.